Endpoint Management (Device Management)
How to scope endpoint management and device management services
Endpoint management is critical for maintaining security and productivity across all business devices, but pricing it correctly requires understanding both the technical complexity and the variety of devices in modern workplaces. You need to provide comprehensive device management that scales efficiently.
The line item below shows you how to structure endpoint management proposals with clear device categories and management levels. It demonstrates how to break down endpoint management into scalable components that help clients understand the value of professional device management.
Sample Line Item
Breaking Down Endpoint Management Scoping
Endpoint management services need to scale efficiently while providing comprehensive device oversight. The key is providing consistent management across diverse device types while maintaining security and productivity.
Examples of What to Include
Here are the core components of effective endpoint management services. These elements work together to provide comprehensive device management that keeps all business devices secure, compliant, and productive.
Device Monitoring & Management: Centralized monitoring and management of all enrolled devices including health status, security compliance, and performance tracking.
Security Policy Enforcement: Automated enforcement of security policies including password requirements, encryption, and access controls across all managed devices.
Software Deployment & Updates: Centralized software deployment and update management to ensure all devices have required applications and security updates.
Potential Upsells and Add-ons
Here are enhanced endpoint management services that can significantly improve device security and management efficiency. These upsells help clients get better device control and security while increasing your monthly recurring revenue.
Advanced Mobile Device Management
$8/device/monthEnhanced MDM with app management and BYOD policies
Advanced MDM provides comprehensive mobile security and management capabilities, essential for businesses with mobile workforces and BYOD policies.
Compliance & Audit Reporting
$5/device/monthDetailed compliance reporting for regulatory requirements
Compliance reporting ensures endpoint management meets regulatory standards and provides comprehensive documentation for security audits.
Advanced Threat Protection
$12/device/monthEnhanced security with behavioral analysis and threat detection
Advanced threat protection provides additional security layers to detect and prevent sophisticated attacks that traditional antivirus might miss.
Limitations to Consider
These boundaries help prevent scope creep and clarify what's outside the core endpoint management scope.
No hardware procurement: Device management only, hardware purchases require separate coordination and approval.
No custom application development: Standard software deployment only, custom applications require separate development scope.
No physical device repair: Remote management only, physical repairs require separate coordination with repair services.
Business hours support: Device management with business hours support, emergency device support available as add-on.
Scalable endpoint management that grows with your clients
Endpoint management is essential for maintaining security and productivity across all business devices. By providing comprehensive device management with scalable per-device pricing, you create predictable recurring revenue while ensuring your clients' devices are secure and well-managed.
Use this line item as your foundation for scoping, pricing, and selling endpoint management services. The per-device pricing model scales naturally with client growth while providing consistent management across all device types.
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