Server Management & Maintenance
How to scope server management and maintenance services
Server management is the backbone of business IT infrastructure, but pricing it correctly requires understanding both the technical complexity and business criticality. You need to balance comprehensive maintenance with cost-effective management that keeps servers running reliably.
The line item below shows you how to structure server management proposals with clear service levels and maintenance schedules. It demonstrates how to break down server management into essential components that help clients understand the value of professional server maintenance.
Sample Line Item
Breaking Down Server Management Scoping
Server management services need to be comprehensive yet scalable based on server criticality. The key is providing proactive management that prevents downtime while delivering clear value through performance optimization and security.
Examples of What to Include
Here are the core components of effective server management services. These elements work together to provide comprehensive server oversight that keeps business operations running reliably while preventing costly server failures.
Server Health Monitoring: Continuous monitoring of server performance, disk space, memory usage, and critical services with proactive alerting for potential issues.
Regular Maintenance & Updates: Scheduled maintenance windows for system updates, security patches, and performance optimization to keep servers running smoothly.
Backup Verification & Testing: Regular verification of backup systems and periodic restore testing to ensure data recovery capabilities are working properly.
Potential Upsells and Add-ons
Here are enhanced server management services that can significantly improve server reliability and security. These upsells help clients get better performance and protection while increasing your monthly recurring revenue.
Advanced Performance Monitoring
$100/server/monthDetailed analytics and optimization recommendations
Advanced monitoring provides deeper insights into server performance trends and helps optimize resource utilization for better efficiency.
Security Hardening & Compliance
$200/server/monthAdvanced security configuration and compliance monitoring
Security hardening ensures servers meet industry standards and significantly reduces vulnerability to cyber threats and compliance issues.
Disaster Recovery Planning
$300/server/monthComprehensive DR planning with regular testing
Disaster recovery planning ensures business continuity and provides documented procedures for rapid recovery from server failures.
Limitations to Consider
These boundaries help prevent scope creep and clarify what's outside the core server management scope.
No hardware procurement: Management only, server hardware purchases require separate coordination and approval.
No application development: Server management only, custom application development requires separate scope.
No major architecture changes: Management and optimization only, server migrations or major changes require separate project scope.
Business hours support: 24/7 monitoring with business hours response, emergency support available as add-on.
Professional server management that ensures reliability
Server management is critical for maintaining business operations and preventing costly downtime. By providing comprehensive server management with proactive monitoring and regular maintenance, you create valuable recurring revenue while ensuring your clients' servers perform reliably.
Use this line item as your foundation for scoping, pricing, and selling server management services. The per-server pricing model scales with client needs while providing predictable monthly revenue and ensuring servers receive the attention they need.
Need to level up your proposal game?
Stop sending static PDFs that clients ignore. Smart Pricing Table creates interactive, professional proposals that clients actually engage with and approve faster.
Interactive Pricing
Clients can select options, see prices update in real-time, and understand exactly what they're getting.
Higher Close Rates
Clear pricing and professional presentation leads to faster decisions and more approved proposals.
Save Hours
Build proposals in minutes, not hours. Reuse line items across projects and customize for each client.
"No longer the days of tedious static proposals. SPT makes drafting proposals a breeze, and the line item modifications allow for effortless upsells."
— Kyle Hurley, Owner, Managing Partner @Propaganda
Trusted by agencies, IT professionals, and consultants worldwide
More Managed It Services Services
Explore other Managed It Services services to find other line items that might be of interest.